Privacy Policy

This privacy policy is an integral part of our Terms of Service. By accessing and using this website or our online store, you acknowledge and agree to be bound by the terms of this Privacy Policy, as well as our Terms of Service.

Section A - Age Restriction for Access and Purchases

You must be at least 18 years of age to access this website. If you are under 18 years old, you are strictly prohibited from using this website for any purpose whatsoever. Additionally, you must meet the legal age requirement established by your state or province to purchase our products. It is your sole responsibility to verify that you have the legal capacity to make purchases from our store.

Section B - What Information We Collect and What We Do with It

When you make a purchase from our store, we collect personal information that you voluntarily provide as part of the transaction process, including but not limited to your full name, shipping and billing address, email address, and order history. We also utilize cookies, web beacons, and other similar tools to collect non-personal and behavioral information, all of which are designed to enhance and streamline your shopping experience on our website and store.
When you visit our website, certain information is automatically collected by our system. This may include, but is not limited to: the operating system (OS) running on your device, your Internet Protocol (IP) address (which may be used to approximate your geographic location), the time of access, your browser type and language, and the websites you visited prior to accessing our site. We also gather data about your interaction with our website, such as the elements you engage with, metadata related to those elements, state changes, and other user actions.
Email Marketing: By providing your email address to us, you explicitly grant us permission to send you emails related to our store, new product launches, brand updates, and other relevant information. You may unsubscribe from these email communications at any time by clicking the "unsubscribe" link located at the bottom of each email we send.
How We Use Your Information: In general, we use the information we collect primarily to provide, maintain, protect, and improve our website and products, as well as to develop new products and brands. Specifically, we use the personal information collected through our website as described below and as outlined in other sections of this policy:
  • Assist you in creating and securing your account on our platform;
  • Identify you as a user within our system;
  • Enhance our products, website functionality, and overall business operations;
  • Understand and optimize your experience using our website and products;
  • Fulfill and deliver the products and services you request;
  • Respond to your comments, questions, and provide service-related support;
  • Send you necessary information, including order confirmations, invoices, technical notices, updates, security alerts, and administrative messages;
  • Communicate with you about promotions, upcoming events, and news related to our products and services, as well as those offered by our selected partners, for marketing purposes;
  • Link or combine your information with data obtained from third parties to better understand your needs and provide you with more personalized service;
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activities.

Section C - Consent

How do you get my consent? By providing us with your personal information to complete a transaction, place an order, arrange for delivery, or return a purchased item, you consent to our collection, use, and processing of your information (your credit card information is addressed separately in Section E below).
How do I withdraw my consent? You may withdraw your consent for us to contact you via email by clicking the "unsubscribe" button at the bottom of any marketing email. Alternatively, you may send a written request to: service@lumevar.com.

Section D – Disclosure

We will not share your personal information with third parties without your explicit consent, except in the following circumstances:
  • Third-party service providers: We may collaborate with third-party service providers who work on our behalf, provided that these providers maintain a level of privacy protection that is at least equivalent to the requirements outlined in this Privacy Policy.
  • Legal requests: We may disclose your information to comply with applicable laws, regulations, or legal processes (we will notify you via the contact information you provided to us if we receive such a legal request, where permitted by law).
  • Rights and property protection: We may disclose information to protect our rights, property, agents, customers, and other third parties, including enforcing our agreements, policies, and the terms of this Privacy Policy and our Terms of Service.
  • Emergencies: We may disclose information in emergency situations where it is necessary to protect the personal safety of any individual.
  • Company restructuring: In the event of a business transaction (or negotiations for such a transaction) involving the sale, transfer, merger, financing, acquisition, divestiture, or dissolution of all or part of our business or assets, your personal information may be transferred as part of the business assets. In cases of insolvency, bankruptcy, or bankruptcy administration, personal information may also be transferred as a business asset. If another company acquires our business, company, or assets, that company will assume possession of the personal information we have collected and will be bound by the terms of this Privacy Policy regarding your personal information.

Section E – Payment Processing

Our store is built on Shopline, a trusted e-commerce software platform that enables us to sell our products and provide services to you.
Payment Security: If you provide credit card information during the payment process, we will transmit this information to our PCI-DSS (Payment Card Industry Data Security Standard) compliant payment gateway using SSL (Secure Socket Layer) encryption technology. For recurring subscription orders, your credit card information may be stored in your "My Account" to facilitate faster checkout for future purchases.
All direct payment gateways we use adhere to the standards set by the PCI Security Standards Council, which is managed by Visa, MasterCard, American Express, and Discover. These PCI-DSS requirements ensure the secure handling of credit card information by our store and our service providers.

Section F – Third-Party Services

This Privacy Policy does not apply to any third-party services. To understand the privacy practices of these third parties, we encourage you to review their respective privacy policies.
Links: Clicking on links within our store may redirect you to websites that are not affiliated with us. We are not responsible for the privacy practices or content of these third-party websites, and we strongly recommend that you read their privacy policies before providing any personal information.

Section G – Security

To protect your personal information, we take reasonable precautions and follow industry-accepted practices to prevent unauthorized loss, misuse, access, disclosure, alteration, or destruction of your data. Your personal information is protected by a password—never share this password with anyone. Please note that we will never contact you to request your password.
If you provide us with credit card information, it is transmitted to our servers securely using Secure Socket Layer (SSL) technology with the AES-256 encryption standard, ensuring the highest level of protection for your sensitive data.

Section H – Age Consent

By using this website, you confirm that you have reached the legal age of majority in your state or province of residence. If you have reached the legal age of majority, you also agree to permit any minor relatives under your care to use this website, provided that you supervise their use and assume responsibility for their actions.

Section I – Applicability of U.S. Law

This website is intended for users located in the United States. By submitting your personal information to us from outside the United States, you agree to the application of U.S. law and consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. Accessing this website and purchasing our products is your voluntary decision, and such actions are legal regardless of your location. You access the website and purchase our products at your own risk, and you are solely responsible for complying with all applicable laws, rules, regulations, and treaties in your jurisdiction.

Section J – Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time, without prior notice. We encourage you to review this page regularly to stay informed of any changes. Any modifications or clarifications will take effect immediately upon being posted on our website. Visitors are responsible for checking this page periodically to ensure they are aware of the most current version of our Privacy Policy.

Detailed Wireless Policy

Data collected from you in connection with our SMS service may include your name, address, phone number, mobile service provider’s name, and the date, time, and content of your SMS messages. In addition to notifying you of any applicable charges, your mobile service provider’s standard messaging rates will apply to our confirmation messages and all subsequent SMS communications. All charges are billed and processed through your mobile service provider. We are not responsible for any delays in SMS delivery, as reception depends on the effective transmission capabilities of your network operator. SMS services are provided "as is" without any warranties.
We may use your personal information to provide the services you request, including services that display customized content and advertisements. You may opt out of our SMS service and delete your SMS-related information by sending "STOP," "END," or "QUIT" to the phone number from which you received the SMS. If you delete your SMS information from our database, we will no longer use it for secondary purposes, disclose it to third parties, or use it to send promotional materials to you (or allow third parties to do so).
We may also use personal information for auditing, research, and analysis to operate and improve our technology and services. When we engage third parties to assist in processing your personal information, we may share aggregated or non-personal information with them, provided that these third parties comply with our Privacy Policy and any other applicable confidentiality and security measures. We may also share information with third parties in limited circumstances, including complying with legal processes, preventing fraud or imminent harm, and ensuring the security of our networks and services.
You may request to delete your personal information from our database at any time. If you do so, we will no longer use your information for secondary purposes, disclose it to third parties, or use it to send promotional materials to you (or allow third parties to do so). To submit a written request to delete your information, please email us at service@lumevar.com, or send "STOP," "END," or "QUIT" to the phone number from which you received our SMS messages.

Disclaimer of Unauthorized Endorsements and Advertising

We have never engaged any celebrities, public figures, or influencers to endorse our products. All promotional content created by third-party sellers is independent and not affiliated with our company. Furthermore, our company has not conducted any advertising on any online or offline platform. If you encounter any advertisements or related content claiming to be associated with our company, please be advised that these are not authorized or published by us. Exercise caution when engaging with such unauthorized sources to avoid potential risks. We assume no legal liability for any unauthorized promotional information or content.

Questions and Contact Information

If you wish to access, correct, amend, or delete any personal information we hold about you (excluding information automatically generated by your use of our website), register a complaint, or request additional information about our privacy practices, please contact our customer service team at: service@lumevar.com